๐Ÿ”ฅ An Exceptional Experience Grand Casino Luzern | Casino Life Magazine

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At our restaurant Olivo, you can enjoy an exceptional gourmet experience that has been distinguished with multiple awards and has received its 16th GaultMillau point in Our three bars in the casino are the ideal place to have a drink or a snack. About Since its launch in , casino life magazine has grown to become the leading business-to-business publication that focuses on Casino Operations and, Manufacturers and Suppliers of Gaming Equipment and Services. Skip to main content. The former party crowd has matured and is now looking for more elaborate evening activities. Our efforts have been fruitful: The landbased GGR is growing and the outlook for our online project is very promising. As a result, roughly 20 percent of our customers are tourists. Our member program my. What would you say are some of the unique aspects about Grand Casino Luzern? Our situation is not only unique in that we have a strong relationship with the official tourism organisations of the region; we are also the only Swiss casino that is decisively catering to visitors from abroad with its own business development manager for tourism. The trend towards higher quality produce has worked in our favour, as our restaurant Olivo is going strong with 16 GaultMillau points and a clear positioning for Mediterranean inspired fine dining. We strive to support our employees in unfolding their potential and are always on the lookout for opportunities to improve. How do you keep up with what your competition is doing? The digitalization of the operation in many facets has impressed me the most. All our employees are educated on this important topic, and to be able to react quickly to potentially problematic gaming behaviour, we have integrated extensive measures into our internal workflows. The Swiss Jackpot connects seven casinos and starts at one million francs. 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The most important innovation in is the launch of the online casino and the complete integration of the online team within the organisation. As part of our promotions and events, we have worked with activation measures such as photo walls and inspirational hashtags, and of course, the beautiful location at the shore of Lake Lucerne definitely works in our favour when it comes to guests sharing their pictures on Instagram. Attending trade shows, reading industry publications, personal networking and discussions with suppliers and partners are a must to follow the international developments and to identify unique opportunities. Lucerne has a long history as a tourism region and is a major point of attraction for many visitors to Switzerland. We closely monitor our near-by competitors and we visit interesting casinos whenever possible. Technological progress facilitates automation and has allowed us to increase our efficiency while maintaining our commitment to quality, transparency and customer-orientation. {PARAGRAPH}{INSERTKEYS}Recent history has been very good for Grand Casino Luzern. With mycasino. Since its launch in , casino life magazine has grown to become the leading business-to-business publication that focuses on Casino Operations and, Manufacturers and Suppliers of Gaming Equipment and Services. What provisions does Grand Casino Luzern provide to cater for these people? The highest Jackpot won at Grand Casino Luzern was close to three million francs. Social media is an important marketing part of the whole marketing mix for casinos. Changes have been less palpable in the landbased casino, where we still find a positive social diversity, and slots, table games and poker events are constantly attracting guests. The casino also capitalizes itself on its vintage facility, its location on scenic Lake Lucerne and its ability to engage customers through social media, of which it was an early adopter. The implementation of our policy is constantly evaluated by the University and backed up by an annual quality audit. What initiatives has Grand Casino Luzern optimised and how for example do you encourage guests to post pictures on Instagram? What is the current highest jackpot at the casino and how much was the biggest slot payout? The club is constantly renewing itself, with the majority of our members between 18 and 37 years old. We are actively committed to prevent compulsive gambling, and we offer our customers numerous resources and services that can help them make more responsible decisions. If technology can help us in achieving that goal, we embrace it. Our members enjoy monthly benefits and profit from exclusive news, promotions and events, tailored to their interests. Customers who visit the Grand Casino Luzern can expect an enticing mix between the glamorous casino world of Monaco and the colourful world of Las Vegas. Over the last few years, there has been a significant change in how your operations have been branded, marketed and operated. Yes โ€” we offer an attractive venue for both corporate and private events. Riding an overwhelming popular mandate, it launched its Internet casino last August. Both years have been strongly marked by our focused efforts to receive an online casino concession, and we are very proud that we are one of only four casinos that achieved an online concession in the first round. The Seecafe is the perfect spot in summer to relax at the lake. Our infrastructure allows for intimate private get togethers as well as big events with up to 1, participants.